Frequently Asked Questions

​HOW IS DI-CART DIFFERENT FROM OTHER E-COMMERCE PLATFORMS?

​di-cart can be added to your existing website and doesn’t require you to start over.

ARE THERE SETUP FEES?

​No. There are no setup fees with any of our plans.

​CAN I upgrade OR CANCEL my subscription?

Yes. All subscription plans are available on a monthly basis with no long term commitments so you can upgrade or cancel  your plan at any time

​CAN I USE MY OWN DOMAIN NAME OR AN EXISTING SITE?

​Absolutely. di-cart can be added to an existing website residing on your own domain name

WHAT ABOUT SECURITY?

​Your customers' payment information is completely safe. All sensitive information are always transmitted via secure HTTPS channel. Moreover our system is PCI DSS validated Level 1 Service Provider which is the gold standard for e-commerce solutions worldwide

​Do you have a mobile app?

Mobile app to monitor and track your business is available for corporate and unlimited plans only.

WHAT PAYMENT OPTIONS DO YOU SUPPORT

​​WE SUPPORTS OVER 40 PAYMENT PROVIDERS GLOBALLY, INCLUDING PAYPAL AND STRIPE, SO THERE’S A GOOD CHANCE WE SUPPORT YOUR PREFERRED OPTION.

DO YOU OFFER REFUNDS?

​Our service is offered on a monthly subscription basis, which mean you book the whole month in advance. In case you chose to cancel the subscription before the end of the month, you will loose the remaining period but will not be charged for the following month.

​I HAVE A QUESTION THAT IS NOT LISTED ABOVE?

No Problem, please feel free contact us at [email protected] and we will be glad to answer your question ​